Business Systems Hoosier Burger Essay

change Hoosier Burger dockage and Thelma Mellankamp wanted to open their have personal credit line. They came across Myrtles Family eating ho custom and saw a sign that express it was for barter. dog and Thelma bought the eatery and their knowledge restaurant was brought to life Hoosier Burger Restaurant. The idea was one that everyone trances of owning their own business solely do non understand on the whole the behind the scenes thump words that sword a business successful. Yes, they have been in business for over 30 eld but even they understand that their dream demand some amendment to endure in the market they ar in. Bob and Thelma have controverted the idea of a selective education processor body but do non know where to start so Bob wants to bring in a consultant to manoeuvre some of their weak aras and recognise suggestions to improve Hoosier Burger. They inform the consultant on how business is ran. This restaurant is behind the geld when it be gets to technology. They still do paper hale on every aspect of the restaurant from deliveries, inventories, and point of deal (Valacich, George, & Hoffer, 2009).Even though paper was what m whatsoever companies started out with, it is no longer an approved elbow room to do business. Paper allows too many serv fruitcakeman errors to come into play where as an electronic record keeping carcass eliminates a majority of these errors but as with any datayou get out of it what you localise into it. All this means that if you couch inexact data into the formation pastce the data you get from the system leave alone similarly be inaccurate. Hoosier Burger has learned this lesson oh too well. Eespecial(a)ly, since they did not order enough vanilla ice cream to cover their own special so they had to run to the grocery workshop to try to get enough for the gross sales they were doing on the special (Valacich et al., 2009). Bob and Thelma hold that it would bevaluable to purchas e an culture system to assist them in the aras of arsenal management, marketing, client service, food preparation, and point of sale (Valacich et al.). Now that it has been decided on what postulate to be addressed with this new schooling system.The systems growth life cycle (SDLC) begins (Valacich et al., 2009). The quaternion of import steps of this process argon (1) planning and selection, (2) analysis, (3) design, and (4) implementation and operation. The first soma is to plan the system out and then select the appropriate system for job. This posture a good point of sale system would give this confederation the system they need for daily operations and growth. A good POS covers all aspects of the restaurant from the dine ara to the kitchen and even the storage areas. With any system, you have subsystems that are called portions. Components by themselves do not fix a system but when put together they make a complete system. In the shell of Hoosier Burger one of th e components of the system would be an ancestry log or database. This subsystem would track usages and deliveries to agree that stocks are maintain at the mighty level for daily operation of the business. The project development team that Hoosier Burger selected was based on the weaknesses of the organization.The focus of the new system depart be on ways to improve inventory management, guest service, and management reporting. any(prenominal) one of these weaknesses could cripple the organization. The team involve to get as much culture as possible to ensure that they are building the correct system for this organization. I would habit the interview process to get as much teaching from the rung as possible and I would use questionnaire to client input. Also, I would gather as many reports and logs that I could for supporting credential but with the current processes. This type of learning may not be readily available or available at all. After gathering this informatio n, the process of exploitation a system to correct their weaknesses begins. You would similarly want to find out if the company has any upgrades planned so that you could integrate that into the system. In this case, they want to expand to pitching services and a drive through with(predicate) operation. These expansions do not anticipate a lot of upgrades to the building so these lead go into effect immediately to ontogeny revenue for the company. The diagram figure 1 shows the flow of information for the new system. material body 1.As you plunder see from figure, the information system that need is robust in nature but simple. The system psycho analyst now ask to break shovel in the different entities the company needs to hold on information about. These entities have particular characteristics that require information to be descentd. There are rules used when attempting to place an identifier for each entity. The diagram will show the changes and specify the compon ents needed for each relationship.In the text, an entity is a person, object, place, concept, or event in the user environment of which an organization wants to strain data(Valacich, George, & Hoffer, 2009). Person entities are usually your employees but basis be your customer. Place entities are basically the location i.e. states, regions, countries. Object entities embroil the machines you use, buildings your work out of, products you produce, and vehicles. Event entities can be considered sales, renewals, registrations. Concept entities include courses, accounts, or work centers.Hoosier Burger needs the ability to butt in information about their individual entities. The main entity is the customer that frequents the restaurant on a regular basis. They in addition need to store information about what products the customer is purchasing. Hoosier Burger as well as needs the ability to store information about the company itself and place entities which are the businesses that o rder meals from the company.We will now discuss attributes. Attributes according to the text are named properties or characteristics of entities that are of interest to the organization(Valacich et al., 2009). The following attributes should be used for the customer customer name, customer address, customer phone number, customers number of orders, and customer specific orders. These attributes can also be delegate to the business entity by switching out customer with business. Attributes can also be assigned to the end product such as ingredients, price, and amount sold.Identifying the entities require assigning alone(predicate) identifyingcharacteristics for the entity type. For example when traffic the with customer entity, you would use an identifier that is easy to use i.e. guest ID, Customer Name, Customer Address, and Customer Phone. The key when dealing with identifying items is making it user friendly. Once all of these have been put into place, the system analyst now ne eds to build tercet working solutions to this companys weaknesses. The triple solutions as discussed in the text are low, medium, and high level. The difference in the 3 levels usually equates to cost but it also includes how much effort the user has to put into the system and the type of technology used. prison term is money and if your employees are having to spend more than judgment of conviction with the system than the customer then Hoosier Burger will lose money.All of these factors come into play when developing a system for an organization. The key to success of Hoosier Burger and the project development team is communication and cooperation. The more time these two entities communicate with each the easier it will be for the project team to address the needs of the customer and customer addresses the needs of the project team. It is a two way street. In the end, the job of the system analyst is to develop a system that addresses the wants and needs of the customer whi le maintaining within the budget. You do not want to sell the customer a Corvette when a Camaro would have through what is needed.ReferenceValacich, J. S., George, J. F., & Hoffer, J. A. (2009). Essentials of Systems Analysis and Design (4th ed.). f number Saddle River, NJ Prentice Hall.